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JUL – SEP
OCT – DEC
• HK Electric announces tariff reduction for the
second year in a row, surpassing its promise
to freeze tariffs for five years until the end of
2018. Net tariff for 2017 will be reduced by
17.2% with the offer of two special rebates.
• Subsidy limit for Smart Power Fund is
doubled to HK$400,000 to encourage more
old residential buildings to carry out energy
efficiency projects.
• HK Electric becomes the official energy partner
of the first-ever Formula E Hong Kong ePrix,
offering energy supply and electricity-related
technical support to the race.
• The Good Neighbour
Fund, which encourages
employees to extend
care to the community,
supports two projects
addressing care of HK
Electric’s retirees and the
underprivileged during
the year.
• To facilitate the installation of EV charging
facilities in housing blocks, HK Electric
introduces an online tool that generates
preliminary proposals including power supply
capacity and loading of the building as well as
metering arrangements for owners’ reference.
• HK Electric joins the Electronic Bill Presentment
and Payment platform to provide one more
convenient e-channel for customers to receive
e-bill summaries and pay for their electricity
bills through internet banking accounts.
• HK Electric wins the
“2016 Excellence
Award“ of the Mystery
Shopper Programme,
organised by the
Hong Kong Retail
Management Association,
for its excellent service to
customers.
• Smart Power Campaign
promotes energy efficiency and a low-carbon lifestyle through a series
of activities. Programmes organised throughout the year spread green
messages to about 350 member schools and the general public.
• HK Electric’s customer service
publications made available in
Hindi as part of our continuous
effort to support the needs of
ethnic minorities in Hong Kong.
• To improve supply reliability, HK Electric replaces the 132 kV Gas
Insulated Switchgear Busbar No.2 in the North Point
Switching Station with a new and compact one.
2016 ANNUAL REPORT
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