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6

Employees:

Lunch gathering with employee

representatives of our Joint Consultation Committee.

Local Communities:

Engaging District Councils under our CAREnJOY

elderly care programme.

Customers:

Customer Liaison Group meeting.

Business Partners:

SHE Day to promote safety with contractors.

Stakeholder Engagement

As a power utility, we understand our operations have a

direct impact on society. Therefore, we maintain open and

ongoing communication with our stakeholders, which is

important to our business. Through these dialogues,

we keep our stakeholders updated on our recent

developments and properly address their concerns; while

our stakeholders’ views about the electricity market, and

what they expect from us, also influence our operations.

Stakeholder engagement is central to our business. In 2016,

we continued to communicate with our stakeholders

through different channels, ranging from large-scale

seminars and public events to more intensive discussions

with specific stakeholder groups such as our Customer

Liaison Group. We value the feedback of different groups

and always seek to strike a balance in our operations. Our

objectives are to provide safe, reliable, clean and affordable

electricity for customers while ensuring a stable return for

investors. To further enhance corporate communication