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Principal Strategies
Our Vision, Mission and Core Values (VMV) guide us in how
we face challenges at every level of our operations. It is
reinforced by our Corporate Social Responsibility (CSR)
Policy and corporate governance practices. We also
take into consideration the views and concerns of our
stakeholders. These form a sustainability framework
under which our sustainability initiatives and activities
are implemented.
VMV and CSR Policy
To fulfil our Vision which is to excel in the power business
in Hong Kong, our Mission is to enhance shareholder value,
deliver excellent customer service and supply reliability,
nurture a harmonious and engaged workforce, care for the
environment and community, and drive for efficiency
in our operations.
Our efforts to achieve the Mission are supported by
our Core Values: Pursuit of Excellence, Integrity, Respect
and Trust, and Caring. Our CSR Policy underlies our
commitment to operating in a responsible manner and
meeting the long-term energy needs of the community.
The implementation of our CSR Policy is overseen by our
CSR Committee, chaired by the CEO and comprising senior
management representatives. The Committee is responsible
for formulating strategies, integrating CSR initiatives into
our operations, and monitoring and improving our CSR
performance. It also benchmarks our performance against
industry best practices, promotes CSR among our
employees and business partners, and enhances
stakeholder engagement.
Guided by our VMV and CSR Policy, we endeavour to
be a good corporate citizen in support of the sustainable
development of the community, a world-class energy
supplier providing a safe, reliable, affordable and
environmentally friendly electricity supply, and an employer
of choice for those who wish to pursue a fulfiling career in
the energy sector.
Corporate Governance
At HKEI, we are committed to upholding the highest
standards of corporate governance. We have an Enterprise
Risk Management Framework to identify, assess, mitigate
and monitor key business, financial, operational and
compliance risks. We also have a Crisis Management Plan
to deal with emergencies that could damage our long-term
business plans. Further details about our corporate
governance can be found in the “Respecting our
Shareholders” chapter and our Annual Report.
Managing Key Challenges
In order to meet legal and regulatory requirements,
we monitor changes in laws and regulations, and ensure
compliance in all relevant functional units. This is achieved
through our Compliance Framework, which is overseen by
our Compliance Committee. Comprehensive management
systems are also in place to oversee environmental matters,
health and safety issues, and service quality standards.
Various communication channels are in place for
understanding and addressing stakeholder concerns. For
details on how we engage our stakeholders, please refer
to the previous chapter, “Stakeholder Engagement”.
Factors that could affect the electricity market are regularly
reviewed through an established mechanism. We also
exchange views on the electricity market and related
regulatory issues with stakeholders.
To secure a reliable and stable supply of quality fuels
at reasonable prices, we have developed a fuel supply
strategy and a fuel quality control system.
In an uncertain economic environment, HKEI adopts
prudent and pragmatic strategies in financial management
and capital investment. We also strive for efficiency and
cost effectiveness in all aspects of our operations to
enhance our financial performance.