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HK Electric Investments - Sustainability Report 2016 Next Page
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Cover
I

Contents
II

About Us
2

About this Report
3

A Word from our CEO
4

Stakeholder Engagement
6

Challenges and Strategies
8

Key Challenges
8

Principal Strategies
9

Sharing the Same Planet
10

Address Climate Change
12

Ensure Cleaner Air for All
14

Conserve Natural Resources
14

Encourage Smart Use of Energy
15

Advocate a Green Lifestyle
17

Case Story - Brighter Ways to Save Energy
19

Serving Hong Kong
20

Provide a Reliable Electricity Supply
22

Deliver World-class Customer Service
23

Ensure Safety for Customers and the Community
25

Care for the Community
26

Case Story - Learning is for Life
29

Working with our Partners
30

Enhance Employee Relations
32

Nurture Talent
33

Foster Employee Well-being
35

Provide a Safe and Healthy Workplace
36

Manage our Supply Chain
38

Case Story - Working out at Work
39

Respecting our Shareholders
40

Embrace Accountability and Transparency
42

Enhance Shareholder Value
43

Key Performance and Targets
44

Targets Achieved in 2016
44

Awards and Recognition
45

Summary of Statistics
46

Looking Ahead
48

Verification Statement
49

Back Cover
50