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Sustainability Report 2015
Our Principal Strategies and
Stakeholder Engagement
Our Vision, Mission and Core Values (“VMV”) guide us in
how we face challenges at every level of the business. This
is bolstered by our Corporate Social Responsibility (“CSR”)
policy and our strict corporate governance practices.
In addition, we do our utmost to address the views and
concerns of our stakeholders. Once all these have been
taken into account, we have a sustainability framework
that can be used to enact our sustainability practices, which
will be discussed in the following paragraphs.
Our VMV and CSR Policy
Our Vision is to excel in the power business in Hong Kong.
To realise it, we have outlined six areas of our Mission,
which are: enhancing shareholder’s value; delivering
excellent customer services and supply reliability; nurturing
a harmonious and engaged workforce; caring for the
communities that we serve; caring for the environment
in all our activities; and driving for efficiency in our
operations. To achieve these objectives, we are guided by
our Core Values of Pursuit of Excellence, Integrity, Respect
& Trust and Caring.
Stemming directly from our VMV is the need for us to
behave responsibly, and we have developed a CSR policy
called
SUSTAIN
that guides the way we operate and
protects the future for all. The policy is governed by
the Group’s CSR Committee so that it is always enacted
properly. Chaired by the CEO and comprising senior
management, the committee is responsible for strategy
formulation, integration of concerns into our operations,
driving efforts to improve and monitor CSR performance,
benchmarking against industry best practices, promoting
CSR understanding amongst our people and improving
relations with stakeholders and the community.
Corporate Governance
Good corporate governance practices help an organisation
achieve long-term, sustained value and balance the
interests of different stakeholders. Such practices are vital
to transparent, efficient and successful operations. For
these reasons, we pledge to uphold the high standards we
have established. Further details can be found in our
Annual Report.
Managing the Key Challenges
In order to cope with the regulatory requirements, we
have taken a proactive approach to monitoring changes
in laws and regulations. We also ensure compliance
is met by all relevant functional areas and employees.
On environmental, health and safety, and service quality
aspects, we are governed by comprehensive and holistic
management systems. To understand and address our
stakeholders’ concerns, we keep in constant
communication with them.
We have established a mechanism to review relevant
factors that can affect the electricity market on a regular
basis. We also engage various stakeholders, including
the Government, to exchange views on the future
electricity market.
To secure a reliable, stable supply of quality fuels at
reasonable prices, we have developed a fuel supply
strategy and fuel quality control system to meet
generation requirements.
Facing economic uncertainties, HKEI pursues prudent and
pragmatic strategies in financial management and capital
expenditure investment. We also implement measures of
operational efficiency and cost effectiveness to enhance
our financial performance.
Our CSR Policy
S
Strive to achieve a high standard of corporate
governance;
U
Understand and address consumer needs
through our caring services;
S
Secure stable return and long-term value for
our investors;
T
Treasure the environment by minimising the
impact of our operations and combating
climate change;
A
Assist staff to grow and care for them and
their families;
I
Influence our business partners to adhere to
a high standard of integrity and encourage
our suppliers and contractors to follow our
requirements in respect of ethical, human and
labour rights, health and safety, and
environmental performance; and
N
Nurture a caring culture in society by supporting
and contributing to community investment.