8
8
Customers:
Customer Liaison Group meetings.
Challenges and Strategies
Business Partners:
SHE Day to promote safety with contractors.
Employees:
Communication session between CEO and employees.
Engaging with Stakeholders
As a company that supplies energy, we realise our choices
and actions have a direct impact on all members of society.
Therefore, we need to keep up to date with – and properly
address – their concerns. In return, our stakeholders’ views
about the electricity market, and what they expect from
us, also influence our operations. We hope to show them
the advantages of the current electricity market structure
and improve their understanding of our plans, actions and
the constraints we have encountered.
Stakeholder engagement is a key part of our business.
We always listen to what different groups have to say and
always seek to find a balance. Our aim is to provide safe,
reliable and clean electricity whilst ensuring affordability
for customers and a stable return for investors. Throughout
2015, we used various channels to communicate with
stakeholders.
STAKEHOLDER ENGAGEMENT
ACTIVITIES IN 2015
NGOs:
Partnering with a green group in
Green Hong Kong Green programme.